Communication Guide
Download Communication Guide
Main Phone:
Direct Phone:
Main Fax: |
+1 719 5315855
+1 719 528 (####)
+1 719 5315690
|
Order Entry Fax:
Toll Free:
E-mail:
Website: |
+1 719 5310585
+1 800 5310180
vfsales@parker.com
www.velcon.com |
Parker Hannifin Corporation
Hydraulic & Fuel Filtration Division
1210 Garden of the Gods Road
Colorado Springs, CO 80907-3410 USA |
E-mail address: firstname.lastname@parker.com (Example: rick.mckenna@parker.com)
To reach an individual, dial +1 800 5310180 and enter the person's four digit extension number when prompted.
If you reach the person's voicemail, you may leave a voice message. If you prefer to talk to someone else at that time, enter another person' extension number or press "0" to reach the operator and have the person paged.
|
Order Entry Customer Service • Filter Purchase
Order Desk • Shipping • Pricing
Product Availability • Vessel Quotes |
Glenn, Becky (Customer Service Supervisor and Government Contract Administrator) |
x 7257 |
Rambo, Sharon (Sales Coordinator) |
x 7223 |
Shrum, Elona (Sr. Customer Sales Rep.) |
x 7259 |
General Accounting |
Crooks, Nancy (Accounting Mgr.) |
x 7275 |
Executive Office |
Muzik, Tom (Business Unit Mgr. - Aviation) |
x 7246 |
Technical Information and Sales |
Hoffman, Terry (Sales Mgr./Engr. - Vessels) |
x 7264 |
McKenna, Rick (Inside Sales Mgr.) |
x 7231 |
Miceli, Louis (Applications Engineer) |
x 7242 |
|
|
North America Sales |
Walls, Michael
(Business Dev. Mgr. - Sales Mgr. & Ground Fueling) |
+1 631 7425500 |
Guglielmi, Robert
(Business Unit Mgr. - Aviation - Canada) |
+1 519 6227363 |
Johnson, Gene
(Sales Mgr. - East |
+1 770 3305286 |
Pfeffer, Brad
(Sales Mgr. - West) |
+1 719 3596748 |
International Sales |
Hoye, Mark
(Mkt. Dev. Mgr. - Middle East & FSU) |
+971 50 3426142 |
Hooton, Richard
(Mkt. Dev. Mgr. - UK) |
+44 (0) 1252 549750 |
Cassagne, David
(Mkt. Dev. Mgr. - Aviation - France) |
+33 164 70 77 20 |
Hughes, Dennis
(Mkt. Dev. Mgr. - Aviation - Australia |
+61 (0) 3 9589 0196 |
Marketing Information |
Tran, Phillip
(Marketing Svc. Mgr.) |
x 7240 |
|
After-Hours Emergency Number
If you need to speak
with someone after regular business hours, please follow this procedure:
1. Call Velcon's
switchboard (+1 800 531 0180 or +1 719 531 5855).
2. If you are a customer
in need of emergency assistance, dial 1 to leave a detailed message.
This message will be forwarded to Velcon's on-call customer service
representative.
3. Velcon's on-call customer service
representative will call you back as soon as possible. If the call
concerns a sales order, please have your PO# and/or Sales order# and
line item # available to facilitate service. |